Terms of Use

How to Shop at Our Online Store

Shopping online with us is a lot like shopping at a retail store you browse our catalog of products for the items you’d like, put them in a shopping basket, and complete your purchase at the check-out area. The only difference is, we’re open 24 hours a day – seven days a week, …and you don’t have to put on shoes and leave the comfort of your home to shop!

So read on and find out how you can enjoy the shopping experience with Our Online Store.

Step 1. Make Your Product Selections

The first thing to do is browse our shop for the items you’d like. As you browse you’ll see ‘Buy Now’ link.

Once you’ve found the first product you’d like, simply add it to your online shopping basket by clicking on the ‘Buy Now’ link. Then to continue shopping, simply click on the ‘Store’ link on the right.

The product categories are on the left side of the screen or you can click on the ‘Checkout’ button to checkout.

Just like in a retail store, the shopping basket is a holding place for your items until you are ready to purchase them.

You can view the contents of your basket at any time by clicking on the ‘My Account’ link on your shopping page.

And, just like a retail store, you can always remove items from your basket and put them back on the shelves.

Step 2. Proceed to the Check Out

Once you’ve decided upon your selection and checked your basket, proceed to the Ordering Stage by clicking “Check Out”. This action takes you to the page where we need some information to complete the order.

You enter your personal information, then move to order review. If everything looks OK, click the ‘Continue’ link.

Step 3. Submit your Order

At this point you must enter your payment method by entering your credit card information.

We appreciate that ordering online the first time can be a little confusing so if you have any problems or are unsure of any aspects of the ordering process please contact us by phone +1-401-944-4811 or by email info@delbonisimporting.com.

Retuns, Refunds and Exchanges Policy

Shop with confidence at Delbonis Importing Co. Your satisfaction is our first priority

Any item(s) that you deem unsatisfactory will be replaced or refunded upon your request. You must alert us to the details of the problem within 5 business days of having received your order, you must return the item within 30 days of your purchase.

Regarding Fresh Truffles-We require you to alert us within 24 hrs of receiving this product.

1. Please email info@delbonisimporting.com to request a refund.

2. Mail your returned item to: DelBonis Importing Co. Returns Department 780 Reservoir Ave. Cranston, RI 02910

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Food items can not be returned if they are more than 25% consumed.

Merchandise that has been altered will not be accepted for return or exchange.

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.